Effective Date: 15 Oct. 2024
SANAD ASSOCIATION is a French non-profit organization dedicated to providing essential living necessities to civilian victims of war. We are committed to transparency and ethical stewardship of the donations we receive. This Refund Policy outlines the conditions under which donors may request refunds for their contributions.
While donations are typically non-refundable, we understand that there may be exceptional circumstances under which a donor may wish to seek a refund. Refunds may be considered under the following conditions:
To request a refund, please follow these steps:
Once a refund request is approved, SANAD ASSOCIATION will process the refund using the original payment method. Please allow up to 30 days for the refund to be reflected in your account, depending on your bank or payment provider.
SANAD ASSOCIATION reserves the right to update this Refund Policy as needed. Any changes will be posted on our website, and we encourage donors to review this policy periodically for any updates.
For any questions or concerns regarding this Refund Policy, please contact us:
At SANAD ASSOCIATION, we appreciate your support and commitment to our mission. We strive to ensure that all contributions are used ethically and transparently, and we welcome your feedback regarding our policies.